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Royal Panda Casino
With its foundation in 2014, the Royal Panda Casino is one of the youngest providers in the industry. Many years of experience are therefore not necessary, but the company can already score with a convincing quality. As befits an up-and-coming online casino, a special focus is placed on interesting features and regular promotions. I took a closer look at the promises of the provider and checked their value. In addition, in my extensive test report I also looked at the seriousness of the company in general, the range of games offered and the way the customer service works.
More information about the mobile app, the Live Casino, the terms and conditions, bonus offers and payment methods are given in separate reviews. It’s worth taking a closer look, because a closer look reveals some interesting aspects of the casino.
An overview of the entire range of games
In order to be able to sufficiently evaluate the range of games, not only the number of games should play a role. Instead, the background, such as the payout odds or the betting limits, is also of utmost importance. In addition, this paragraph also contains some information about the mobile app and the live dealer area of the casino.
The game selection in detail
In total, players can choose from 305 games. These are divided into the categories slot machines, roulette, blackjack, video poker, table games, arcade games and scratch cards. Players will find the largest offer within the categories at the slots. Here a total of 257 different machines are offered by numerous manufacturers. These include Microgaming and NetEnt, among others. Worth mentioning here are for example “Guns N’ Roses”, “Thunderstruck II” or “Couch Potato”. If you like it a bit bigger, you can also try your luck at one of the 25 jackpot slots and get the chance to win the big money. Examples of this are “Mega Fortune” or “Hall of Gods”. Compared to the abundant supply of slot machines, the remaining categories are much emptier. Roulette is available in eight game variations, Blackjack in seven. The portfolio is supplemented by eight video poker games, 13 additional table games, five arcade games and four scratch cards. There is more choice in the best NoLimit City Casinos.
The second strongest representative in the repertoire of the casino are therefore the table games. This will please many players, because in addition to the classics Baccarat, Punto Banco, Vegas Craps or Caribbean Stud Poker, there are other popular table games available. But the roulette games also present themselves in a quick-witted manner. Here the selection is comparatively not so large, with the European roulette, the French roulette and the American roulette the most common game variants are nevertheless considered here. The Professional Series Roulette is also a sensible and interesting addition. Blackjack players can choose between Classic, Single Deck or Party, for example. Double Exposure, a very special game variant, has also been added to the portfolio.
Live Dealer Games
Royal Panda’s live casino is provided by no less a company than Evolution Gaming. The company has been a market leader in the industry for years and is known for its strong graphics performance and fair gaming. With the support of a real dealer, for example, roulette, blackjack, baccarat, three card poker or casino hold’em can be played here. If you are already a little curious, you should take a look at the separate Live Dealer Review, as it provides even more extensive information.
The mobile app of the provider is currently limited to a web app. There is currently no download software available, but it is not really needed. With the mobile version, more than 170 games can be called up, including roulette, blackjack, slots or live casino games. For more detailed information about the games and the rest of the mobile offer I recommend the corresponding test report.
Overview of the betting limits
The online casino proceeds with caution in the distribution of the stakes and distinguishes noticeably between beginners and high rollers. For the latter, some games offer enormously high limits, so that stakes of several thousand euros are easily possible. For the beginners there are special tables, where the maximum stake is also relatively low, in addition to particularly low entry limits. In the case of slot machines, however, the limits are clearly fixed. Here a minimum stake of 0.01 Euro per reel spin is required. The maximum bet on all slot machines is 200 euros.
Really welcome for the high rollers are the limits at the blackjack and roulette tables. In the popular card game, the maximum possible stake is 3,000 euros. Here, however, the principle of the beginner’s tables shows up very well, as in some games only a maximum bet of five euros is possible. In this case a minimum of 0.10 Euro is required to participate. Other tables also start with a minimum stake of 50 Euros. Roulette on the other hand opens the gates to even higher stakes. Here the aggressive players can bet up to 75,000 euros. At the “regular” tables, high stakes of up to 5,000 euros are also possible. However, access is not impossible, as even beginners can enter the game with minimum stakes between 0.10 Euro and 50 Euro. In terms of limits, video poker games and arcade games cannot quite keep up. While the reluctant players have to put at least 0.10 Euro to 0.60 Euro on the table to participate, the upper limit is between 24 Euro and 65.50 Euro.
The very good payout odds
The payout ratios of the casino are quite stable overall. There are no negative outliers, instead the panda can surprise with its high values. In some cases, peak values of 99.64 percent can be found here. These are reached in Blackjack, where the RTPs of the games are between 98.37 percent and 99.64 percent. Similar dimensions reach in addition, the video Poker Games. While the lowest payout rate was set at 97.95 percent, some machines reach up to 99.56 percent. Beyond that also a view of the classical Slots and video Slots turns out pleasing. While the classic slot machines can already boast a payout rate between 95.60 percent and 97.60 percent, they are easily outdone by the video slots.
In comparison with other providers, the casino positions itself in the midfield with its payout rates. The values are not bad overall, but they are also not consistently convincing. However, it is worth noting that, with the exception of scratch cards and arcade games, no values below 90 percent can be found. Those who place particular emphasis on higher payout odds will get their money’s worth especially in Blackjack, where peak values of up to 99.64 percent are reached.
Software and website in detail
Manufacturer, and also responsible for the operation of the casino, is Royal Panda Limited. However, since the company itself has no expertise as a game developer, the renowned company Net Entertainment was commissioned for this work. This company has not exclusively brought its own games into the portfolio, but with the jackpot slot “Mega Fortune”, for example, an exclusive game has been integrated which can only be found with this provider. You also have the opportunity to try out the extraordinary 2by2 gaming games.
In addition to NetEnt, Evolution Gaming Limited and Microgaming Europe Limited have also participated in the development of the game offering. In all three cases, the highest possible level of professionalism and seriousness can be assumed, as these are extremely prominent and respected development companies. Microgaming has complemented the offer for example with “Rabbit in the Hat” or “Cash Clams”. The software can only be used as an Instant Play version and is not available for download. From a graphical point of view, this is not a problem at all, because the casino site can convince with a great design. The website is available in several languages, including German and English, Dutch, Swedish, Czech, Polish, Spanish, Portuguese and Chinese. There are no special requirements for the home computer, only the latest version of the Flash Player should be available.
All in all, I can definitely praise the panda, because these are graphically excellent games of chance, which have been designed in an enormously attractive way and are technically highly functional. In addition, this plus point can also be transferred to the entire website, as it is completely user-friendly, allows easy navigation and also offers numerous interesting features. Worth mentioning here, for example, are the “Hot and Cold Slots” or the “Splitscreen Feature”, which allows up to four games to be played simultaneously.
Further details about the company
Royal Panda Casino was founded in 2014, making it one of the youngest players in the industry in the current market. Behind the casino is the Royal Panda Limited, which is based in Malta and is accordingly licensed there.
The company has not yet been able to secure any awards. In view of the enormously short time on the market, however, this is no great wonder. Other iGaming products such as sports betting, bingo or lotto are not offered, the focus is solely on the casino operation.
Good customer service overall
Customer support contact is facilitated by the casino through several channels. The working hours are daily from 9 a.m. to 0.30 a.m. and, in my experience, refer to telephone support as well as live chat or e-mail support. Alternatively, a callback can be requested. In addition to these direct contact options, the FAQ section is also a helpful support in terms of customer service. Here the most frequent questions are not only asked but also answered immediately. So if you catch the support outside of the actual office hours, you should take a closer look here, because usually the question is already answered in this extensive area.
License & Security
The company has received the license for the distribution of the casino product from the Malta Lotteries and Gaming Authority (MGA). In addition to the actual license MGA/CL1/950/2013, Royal Panda Casino now holds two additional licenses from the regulating authority (MGA/CL1/879/2013 and MGA/CL1/880/2013). From the player’s point of view, these licenses are not only pleasing, but also necessary. Casinos must comply with extensive regulations and guidelines in order to obtain one of the valid licenses. Among other things, this also considers what measures the provider takes to protect the website. In this case the homepage is secured by Comodo Secure and a 256-bit SSL encryption. For the additional IT security TLS 1.2 RSA Key is responsible.
Another must-have in connection with the licenses are the preventive measures against gambling addiction. The provider cooperates with the partner organisation GamCare and has already enabled some self-regulatory measures in the course of this, which allow players to control their access to the offer themselves. In addition to the deposit limits, further limits can be set here, for example, to limit the length of sessions or the maximum loss. Alternatively, an activity block, or complete self-locking can be imposed.
Payout tests are carried out by eCOGRA at the panda’s home. Not only are the payout odds checked and published, but also the rest of the casino’s offer is closely scrutinised. All in all, this test centre rounds off the already serious impression of the provider.
Good yield of bonus points
In the category “Awards” the provider cannot secure bonus points. Currently there are no successes to report here, which is not particularly surprising given that the company has only been in the market for two years. Full points, and thus a full three out of three possible points, I award in the category “Promotions”. Here the company has come up with very special promotions that are more or less based on the basic theme of the panda. Every week a Bamboo Bonus is awarded here, which is supplemented by the Lucky 21 promo actions and the full mouth bonus. The provider secures a further bonus point in the category “Special Games”. Here, “Starburst” is particularly noteworthy, which is regularly one of the absolute bestsellers in numerous online casinos.
The company has also been resourceful in its loyalty program. The so-called Loyal Panda Program is divided into the four loyalty levels Bronze, Silver, Gold and Diamond and rewards the player with interesting prizes. LP points (Loyal Panda Points) can be collected and then exchanged for jewellery, bonus money, tablets or other gifts. There is another bonus point in the category “additional offers”. There is not much variety here, but the free spins alone offer a good deal of entertainment. In summary, Royal Panda leaves a positive impression with 6 bonus points.
Conclusion Review at Royal Panda Casino:
A young and dynamic casino with a lot of potential
Although the casino has only been actively involved in the market for a very short time, some important factors have already been integrated into the program. At first glance, for example, the very attractive design is immediately noticeable. This is modern and functional at the same time and ensures optimal orientation within the large collection of games. In addition, however, it is especially the additional functions and the supporting programme that ensure a joyful feeling of happiness during the game. With the split-screen feature, for example, up to four games can be played at the same time, while the “Hot and Cold Slot” feature shows the trends of the last few days. Appropriately, and therefore worth at least one more plus point, are the special promotions, which are all profitable and in addition are based on the theme of the casino.
No real criticism can be expressed about the Royal Panda Casino. The offerer makes an all around solid impression and can score with some interesting features and actions. However, it is a little pity that no round-the-clock support is offered, but the contact times are strongly limited. If you value round-the-clock support, you should take a look at Winner Casino, where support can be contacted 24 hours a day, seven days a week. The new customer bonus of 100 euros is also worthy of improvement. Here numerous providers also offer significantly higher offers. One is for example the jackpots in a Flash Casino, where new customers are offered a much more attractive bonus.
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